faq

Order Processing Time

Nearly all by malika jewelry designs are handmade-to-order, with processing times typically ranging from 5-14 business days, depending on the item and season. Ready-to-ship items are shipped within the next 2 business days.

Custom Orders

For existing designs, we do custom colors or minor design changes. Please share your wishes and we’ll do our best to bring your vision to life. Please note that custom orders cannot be returned or exchanged.

Packaging

Every item comes beautifully packed in a gift box, ready to give.

Shipping & Delivery

All orders are shipped by ELTA Post.

Once your parcel is on its way, you’ll receive a tracking number.

Jewelry Care

To keep your beaded jewelry in the best condition, we recommend:

✦ Store in a cool, dry place away from direct sunlight. A soft jewelry pouch or box will help prevent dust, bead fading and scratches.
✦ Avoid contact with water, perfumes, lotions, hairsprays, and other chemicals and liquids, as moisture may damage beads and tarnish metal components over time.
✦ Always put on jewelry last after applying beauty products.
✦ Gently wipe beads and crystals with a soft, lint-free cloth to remove dust and fingerprints. Avoid excessive polishing.
✦ Whileby malika jewelry is made with great care, bead embroidery pieces are delicate. Handle with care and avoid excessive friction.

Enjoy your handmade jewelry for years to come!